Contact Us
Questions about a pack, licensing, or trouble with a download? We're a small team and we read every message — here's how to reach us.
To help us reply faster, include the pack name and, if it's about an order, the email or receipt you used at checkout. Screenshots of any error are always welcome.
Email us
The fastest way to reach a human.
[email protected]We usually reply within 1–2 business days.
App support
Using the Brusher iOS app? Manage subscriptions and reviews in the App Store, or email us for help.
Open in the App Store →Find us online
Quick answers
Can I get a refund?+
Brushes are digital goods delivered instantly, so refunds are limited — but if a file is faulty or won't install, email us and we'll fix it or refund it. Full details are in our Terms & License.
What am I allowed to do with the brushes?+
You can use them in personal and commercial artwork, including work you sell. You can't resell, share or re-package the brush files themselves. See the Terms & License for the exact terms.
My download won't open — what do I do?+
Most issues are a .zip that needs extracting, or an out-of-date app. Our how-to guide on downloading brushes walks through it step by step; if you're still stuck, email us.
For anything not covered above — bulk or team licensing, a partnership, press, or a bug on the site — email is still the best route, and we'll point you to the right place. We're based online and reply during normal business hours, so responses may take a little longer over weekends and holidays.
Looking for the full terms? See our Terms & License and Privacy Policy, or the how-to guide on downloading brushes.